Friday 2nd May 2025 - PM

Terms & Conditions: Refund Policy for Harlow Greyhound Stadium

• Refund Eligibility:
  All bookings made for Harlow Greyhound Stadium are subject to our refund policy outlined here. To be eligible for a refund, customers must notify the stadium within 24 hours of their booking.

• Notification Requirement:
  If you wish to request a refund, you must contact Harlow Greyhound Stadium within 24 hours of the initial booking time. Any requests for refunds made after 24 hours of the booking will not be eligible, and no refunds will be processed.

• Contact Information:
  To request a refund, you must contact our customer service team via the provided contact details on our website or booking confirmation email. It is the responsibility of the customer to ensure that communication is received within the 24-hour window.

• No Exceptions:
  Refunds will not be provided under any circumstances if Harlow Greyhound Stadium is not contacted within the 24-hour period following your booking. This condition applies regardless of the reason for cancellation or inability to attend.

• Confirmation of Request:
  Customers should retain proof of their refund request, including any emails or reference numbers, as confirmation of compliance with the notification requirements.

• Amendments:
  Harlow Greyhound Stadium reserves the right to amend these terms and conditions at any time. It is recommended that customers review our terms before completing their booking.

By completing your booking, you agree to adhere to these terms, including the strict 24-hour notification requirement for any refund requests.

Harlow Greyhound Stadium – Food & Drink Terms and Conditions

• Consumption Policy

  • Only food and beverages purchased at Harlow Greyhound Stadium may be consumed within the premises.

• Outside Food & Drink Prohibition

  • Visitors are strictly prohibited from bringing in their own food, alcoholic beverages, soft drinks, or snacks.

  • Any outside food or drink found may be confiscated, and individuals may be asked to dispose of such items or leave the premises.

• Exceptions

  • Special dietary requirements or medical conditions requiring specific food or drink must be communicated in advance to stadium management. Proof may be required.

  • Baby food and formula are permitted for infants.

• Licensed Alcohol Sales

  • Alcohol purchased at the stadium must be consumed within designated areas.

  • The stadium reserves the right to refuse alcohol sales to anyone under 18 or anyone deemed intoxicated.

• Compliance and Enforcement

  • Staff members have the authority to enforce these terms.

  • Non-compliance may result in refusal of entry or removal from the stadium.

• Amendments

  • Harlow Greyhound Stadium reserves the right to amend these terms at any time without prior notice.

By entering Harlow Greyhound Stadium, all visitors agree to abide by these terms and conditions.